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Delayed Order
If the order is taking longer than expected to reach the customer.
Applies to: All OrdersWas this helpful?
High order volume in your area
Restaurant busy during peak hours
Delay in food preparation
Delivery partner took time to reach
Incorrect restaurant location on map
Bad weather or traffic conditions
What you can do?
Check the order status in real-time.
Inform the customer about the delay.
Ensure timely preparation of orders.
Contact delivery partner if needed.
Keep your restaurant location accurate.
Avoid accepting more orders than capacity.
Still need help?
If the issue persists, you can raise a ticket and our support team will get back to you shortly.
Can't find your issue?
Search your issue or contact our support team for immediate assistance.